Over the past couple of decades, there has been an increasing trend of outsourcing services and working with remote teams. In fact, last year’s pandemic even cemented this need, with the global workforce shifting to working from home settings. Now that many companies have experienced the economic benefits of switching to remote working setups, more and more people are making this move.
As much as it is beneficial, there’s also no denying that getting remote support for business operations still requires some adjustment before it works perfectly.
In this article, we will take a look at seven common challenges remote teams may face. We will also include some tips that you can apply to address these issues and keep your employees satisfied:
With the Internet connecting people who are oceans away, many remote teams are composed of workers located all around the world. This work setup provides a diverse work environment which many businesses advocate for. However, the varying time zones can give managers a headache.
Here’s how you can solve this concern:
For a team to succeed in its goals, communication is the key that must be maintained at all times. However, active and engaging communication is always a problem, whether you work in the same space or remotely. For companies with remote workers, unresponsive team members can definitely be frustrating. But unlike the traditional setup, you can’t peek into their office and ask them why they didn’t respond.
If you want to maintain positive and active communication for your here staff, try these tips:
Because remote working jobs are fully done online, with different employees situated in different parts of the world, there can be a layer of confusion if task coordination isn’t done right.
You never want this to happen with your employees because confusion will likely affect their morale and productivity. Not only that, but you wouldn’t want to have people overstep their work limits as well or fail to meet your expectations in their output.
Here’s how to make sure that everyone is on the same page:
One real challenge faced by companies with remote staff is seeing whether or not they are utilizing their time productively. As a manager, you might feel worried about their commitment to their job, specifically about the energy and effort they put into their work.
Today, there are different types of software you can use to help you measure employee performance. However, ask yourself this question first: what do you want to get out of it? Are you after hours of work? Do you have a way to measure output?
You can choose among these solutions:
Most companies have a visual of their values, how they want to operate, and how they want the overall culture to be. Nevertheless, communicating this well on a virtual platform can be a little challenging.
Here are things you can do to drive engagement and build rapport with your team:
Whatever type of worker you have, it is important to give them opportunities for growth and advancement. Keep in mind that today’s employees do not want to stay stagnant, and would want to see a development plan for their career. Without it, there’s a big chance that they’ll explore opportunities somewhere else.
As a manager, here’s what you should do to be a partner for your employee’s career:
One major concern for a team with members who are far apart is establishing trust within the company. Yes, communication can help, but this will never replace face-to-face interactions. However, with distance constraints, you have no choice but to work on building trust.
A major mistake remote managers do is micro-managing. When you repeatedly check up on your team members and enforce restricting rules, you’ll end up feeling alone, as most employees can’t handle their superiors always looking over their shoulder.
To overcome the impulse to micromanage, you can do the following:
Working with a remote staffing agency to further business growth is slowly becoming a norm in today’s digital world. It is truly rewarding, but you must take time to form meaningful and valuable connections with your remote team to make it more effective. In the end, your investment in your remote team will bring bountiful benefits and rewards for you, your team, and the company as a whole.
Are you looking to outsource some of your company’s needs? CrewBloom can help you build a remote team of appointment setters, telemarketers, customer service representatives, technical support representatives, and other virtual assistant services. Call us today to learn more!