Our Case Studies
A showcase of our most inspiring projects. Each one is a journey of innovation, passion, and bold creativity.
Brock Beauty
Brock Beauty is committed to delivering healthy solutions to its ever-growing global network of users. With a growing customer base, the team at Brock Beauty needed help in finding experienced customer support representatives that can interface with their customers needs and queries. This is when they tapped CrewBloom’s support outsourcing services for their business.
scaleMatters
scaleMatters is a data-first business intelligence company that enables CEOs and revenue leaders to understand the end-to-end cost-effectiveness of their customer acquisition strategies. They tapped CrewBloom’s support outsourcing services to fill in the gap in their manual processes and improve their team’s overall efficiency.
Shokz
Shokz (formerly Aftershokz) is disrupting the traditional headphone industry space with open-ear listening and patented bone conduction earphone technology. From its inception, Shokz has seen a number of significant milestones that have helped the company see unprecedented growth.
They tapped CrewBloom’s outsourced customer support services towards the end of 2020. They were in search of the top 2% of global talent who can assist them in providing their customers with exceptional support experience, while positively representing their brand.
Traject
Traject engaged CrewBloom’s services in customer support outsourcing that can help them scale a remote team affordably. Overall, Traject’s main challenge is scaling their customer support team remotely whilst working within a budget.
Monoprice
Monoprice is an American online retailer that sells generic-branded consumer electronics under its namesake private label, as well as name brand consumer electronics and outdoor equipment.
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