With the BPO industry booming within the last few decades and introducing new kinds of technology in the workplace, the businesses and the working environment are bound to change for the better.
Outsourcing used to be all about call centers where businesses hire agents to take their calls for them regardless of location. Most of the time, these call center agents, and their offices are located in countries like India, China, Malaysia and the Philippines. These Asian countries are some of the leading BPO hubs in the world because of lower rates, higher manpower and majority of them speak good English. Nowadays, it’s not just the big companies that need to outsource workers but even micro, small and medium enterprises (MSMEs) as well.
A premier outsourcing destination for its proven track record of high-quality output and lower wages compared to western countries, Philippines is a breeding ground for highly-educated professionals with native-level command of the English language and experience working sales and customer success for international brands that empower them to compete in global markets.
CrewBloom started to help the US-based MSMEs who are looking at outsourcing workers by connecting the businesses needs and where to get it. They found a more affordable and efficient way to make other businesses more profitable by providing them with top-tier Filipino professionals to join their sales and customer service teams. CrewBloom created a better, easier and cost-efficient way to grow companies with the best-outsourced professionals who love what they do.
Founded by an entrepreneur based in New York Brianna Carney, with the help of co-founder Kate Ringcodan, a tenure in the business development and recruitment in the Philippines, CrewBloom streamlines the outsourcing process by giving clients the opportunity to be able to pick any of the company’s remote workers talent pool.
With a 100% remote model, U.S. companies enjoy up to 70% overhead costs, not having to spend on infrastructure, technology, taxes, and healthcare benefits.
This remote setup also achieves employee retention and consistent performance by affording remote-ready contractors work-life balance for increased productivity and efficiency. CrewBloom solves the lack of humanity in Philippine call center environments by providing work flexibility and compensation that recognizes success and rewards hard work.
As an environmental advocate, CrewBloom’s remote model reinvents the way businesses and contractors create by lessening carbon footprint.
Remote is well on its way to be the workplace of the future and clients can have the chance to get ahead of the curve by adapting this new way of outsourcing with CrewBloom.