Outsourcing vs Offshoring: Know More About Them Here The IT market is growing globally, which triggers a higher demand for software engineers. Due to this demand, many businesses seek external parties, which makes outsourcing and offshoring buzzwords today. A lot of people use these terms interchangeably. However, they’re not the same. For one, offshoring specifies… Continue reading Outsourcing vs Offshoring: Know More About Them Here

Crucial Outsourcing Statistics for All Your Staffing Decisions Businesses and corporations worldwide have been outsourcing staffing for over 30 years. Today, outsourcing is an integral part of business management, with its market size amounting to over $90 billion in 2019. Outsourcing business functions to an overseas workforce lowers overhead costs, provides greater focus while receiving… Continue reading Crucial Outsourcing Statistics for All Your Staffing Decisions

Why You Should Outsource Customer Service to the Philippines In the internet age, customer service is vital to a company’s success. Businesses know the impact of social media on their brands—one bad review or viral post is enough to affect a business’ profitability. Companies also know that customers have a wealth of choices today; one… Continue reading Why You Should Outsource Customer Service to the Philippines

Why Live Chat Is Important for Customer Service If you ask customers about how they want to communicate with your customer support team, you’re likely to be told that they prefer live chat over other channels. It’s because compared to phone support, email, or social media correspondence, live chats are considerably faster and more efficient. … Continue reading Why Live Chat Is Important for Customer Service

How to Effectively Handle A Virtual Team Thanks to the digital era, we’re now living and thriving in an interconnected world. A device can help you speak to people halfway across the world, get work done, and engage in new activities all without leaving the comfort of your own. Everything can be done with mere… Continue reading How to Effectively Handle A Virtual Team

How Outsourcing Telemarketing Services can Increase Company Revenue Telemarketing is one of the most effective and aggressive ways of increasing sales. Making pitches and selling items through the phone or email isn’t always the easiest thing to do. Good telemarketers know how to handle customers to get direct sales, so their services or salaries for… Continue reading How Outsourcing Telemarketing Services can Increase Company Revenue

7 Essential Tips to Set Virtual Appointments Efficiently The global pandemic has made it challenging to schedule physical appointments. Today, meetings are done digitally, but how can you adjust to this? Some business owners are reluctant to virtual appointment settings because they feel like they’re less sincere and genuine. However, if you think about it… Continue reading 7 Essential Tips to Set Virtual Appointments Efficiently

A Guide to Predictive Lead Scoring: Improving Appointment Setting Gone are the days when individuals and business owners had to formulate a guess each time they needed to decide on something important that could make or break their situation. Thanks to the advancements in business processes, it’s now possible to stay ahead of the issues… Continue reading A Guide to Predictive Lead Scoring: Improving Appointment Setting

How to Successfully Reach Your New Sales Goals – Our Guide It’s not uncommon for some businesses to reach a plateau in terms of their sales figures. This usually happens to establishments complacent with their current standing of having enough revenue to go beyond overhead costs with minimal savings. Although there’s nothing wrong with enjoying… Continue reading How to Successfully Reach Your New Sales Goals – Our Guide

Business Aspects You Need to Start Outsourcing The business world is rapidly changing and in a perfect arena, every entrepreneur will be given the chance to grow towards success, in a sustainable path that will guarantee them long-term relevance.  Reality check: it’s not a perfect world, and the business world is a tough game of… Continue reading Business Aspects You Need to Start Outsourcing