Why Your Law Firm Needs an Outsourced Virtual Assistant A law firm operates the same way as other business environments. A set of processes is necessary to keep the engine running, stitched together to create a seamless flow of work. Law professionals and office staff are expected to handle clerical work, for instance, along with… Continue reading Why Your Law Firm Needs an Outsourced Virtual Assistant

What You Need to Know Before Hiring A Virtual Assistant With the pandemic causing trouble worldwide, many businesses have been forced to look for remote and digital alternatives for operations that were formerly done in person. For instance, rather than requiring their workers to come and work in the offices, the companies started to offer… Continue reading What You Need to Know Before Hiring a Virtual Assistant

A Comprehensive Guide to Outsourced Appointment Setting “Alright, I’ll set you an appointment” is a commonly used line in the business world. It’s assertive yet professional, which allows salespeople to close deals and win over clients. The method is formally known as appointment setting but is considered one of the most difficult parts of business… Continue reading A Comprehensive Guide to Outsourced Appointment Setting

The Benefits and Features of Sales Dialers for Businesses Businesses are constantly looking for ways to boost their sales, so they regularly introduce new products and services, improve their customer service, and optimize their sales channels. Aside from those strategies, another effective method is becoming more popular: using a sales dialer. Learn more about its… Continue reading The Benefits and Features of Sales Dialers for Businesses

5 Tips to Help You be Successful in B2B Appointment Setting In one of our previous articles, we’ve already talked about how sales appointment services are crucial for your long-term sales strategy. And while it’s important to understand why appointment setting is important, you also have to know how to approach the act of setting… Continue reading 5 Tips to Help You Be Successful In B2B Appointment Setting

Why You Need to Outsource Your IT Support to the Philippines The Philippines has a flourishing history of outsourcing. It entered the local business scene in 1997 and has since then grown tremendously as part of the BPO sector. For many businesses around the world, this country is the place to go – especially since… Continue reading Why You Need to Outsource Your IT Support to the Philippines

What Are the Traits and Skills You Need in Customer Service Innovations in technology have changed many things about how businesses conduct themselves online. In the past, digital marketing efforts needn’t go beyond putting up a website or having a toll-free number. Today, though, people expect more from customer service departments. They want service to… Continue reading What Are the Traits and Skills You Need in Customer Service

7 Problems in Remote Staff Management & How to Solve Them Over the past couple of decades, there has been an increasing trend of outsourcing services and working with remote teams. In fact, last year’s pandemic even cemented this need, with the global workforce shifting to working from home settings. Now that many companies have… Continue reading 7 Problems in Remote Staff Management & How to Solve Them

Qualities You Should Look For in An Excellent Virtual Assistant In the day and age of remote work, everyone’s daily work tasks are mostly fulfilled digitally. We send emails every day, schedule Zoom meetings and conference calls, attend events, and manage travels – all from the base of our home office! As convenient as that… Continue reading Qualities You Should Look For in An Excellent Virtual Assistant