C R E W B L O O M

Inside Sales Representatives: A US Business's Guide

Putting together a sales team for your company is necessary for increasing your revenue and expanding your client base, as they know how to fulfill the important duty of convincing high-quality leads to purchase your products or services. Although it may seem like one of the most intimate parts of your company, outsourcing your sales team—especially if you’re a small business that can’t afford an in-house team—can lead to incredible results. 

Outsourcing your sales team allows you to minimize your overhead while scaling your operations, allowing you to grow faster than ever before. It also gives you the option to focus on closing business deals instead of finding interested customers and guiding them through the funnel right from the beginning. Additionally, B2B outsourced inside sales allows you to explore new markets or territories even if you don’t have the connections or skillset to schedule meetings just yet.

Here are five advantages of entrusting your sales process to an outsourced team in the Philippines:

  • They Immediately Give You a Strong Sales Team

As a small business, holding on to your cash flow is essential to staying afloat. It helps you deliver your products and services to your customers promptly, continue offering a high-quality experience, and maintain a strong pipeline. However, that also means you can’t afford to invest in entire teams, which often takes many resources. Apart from the overhead cost, you’ll also have to devote a significant amount of time to sourcing candidates, vetting them, scheduling interviews, and training them. In fact, when thinking about all this, you probably wish for access to an entire sales team without having to go through all these steps!

The good news is that outsourced sales teams are exactly that. They’re thoroughly trained and come with years of experience, which means you don’t have to worry about preparing them. They’re ready to get down to business and identify strong leads, nurturing them to close a deal and moving the sales process forward. 

  • They Do the Cold Calling For You

There’s a lot of anxiety and effort involved in cold calling prospects. It also takes a lot of time and resources away from you, hindering you from focusing on running the business and making important decisions. Luckily, with an outsourced sales team in the Philippines, they can do everything for you. From researching prospects and competitors, cold calling, and updating your prospect databases, they can consistently and properly take care of all sales aspects, ensuring they close deals with qualified leads. By hiring an outsourced sales team, you can ensure that your business stays profitable while crafting strategies to achieve further growth.

  • They Schedule Meetings With Those Who Matter

If you’re a start-up or are exploring a new venture, you’ll need to devote enough time to find and connect with leads that can make a massive impact on your business, especially as you’re launching ideas and you’re hoping to hit the ground running. You’ll also need to work on establishing a relationship with those who can affect your company in the long run, as they will eventually be crucial to your success.

Identifying these leads by yourself can be challenging. Fortunately, with an outsourced sales team or appointment setting services, you won’t have to worry about sifting through multiple connections to find qualified and sales-ready leads. That way, you can focus your time on speaking with decision-makers that are ready to do business with you, helping your business grow.

  • They Nurture Inbound Leads

Collecting information about potential leads, reaching out to them, and nurturing takes a lot of resources. If you currently do not have a team that can fulfill this role, you’ll have even more reason to hire an outsourced sales team who can reinforce your sales pipeline and create a positive relationship with potential leads, follow up with them, and close a deal. The team can add their information to your system, qualify them, and find out what they need to know to help them purchase from you.

Outsourced sales teams can also offer you more perspective on how other teams nurture their inbound leads. With additional insight, you can refine your techniques to enjoy better results.

  • They Explore New Techniques

Like the previous point, having an outsourced sales team allows you to try new techniques and find the ones that deliver the most results. Such flexibility enables you to experiment with various strategies, messaging, and techniques and trial new target industries, helping your business expand in numerous ways. It also offers the advantage of having access to important feedback about your offerings and how your prospective clients receive them, helping you adjust and refine them accordingly until you have a winning strategy. 

The Qualities to Prioritize in an Outsourced Sales Team

Now that you know the reasons to hire an outsourced sales team, you may be wondering what exactly to look for to make sure you have a well-rounded team. For starters, you’ll want to look for salespeople with top-tier research tools that expands their reach and gives them access to detailed information, like Google and LinkedIn. The more your team knows about your prospect’s business, the more chances you have at winning them over.

They’ll also need to be well-versed in social selling, equipping them with all the data they need before they contact the prospect. They’re aware that leads have probably researched you beforehand and adjust their messaging accordingly using the information they gathered on social media.

Lastly, the sales team must have empathy for the prospects to enjoy a successful sale. These leads have problems that your company can solve, and if your sales team demonstrates a sincere effort to listen and understand them, the prospect will feel understood. They’ll also feel more likely to do business with you, making it a win-win situation.

Conclusion

Outsourced sales teams offer a world of benefits to businesses, especially those that are growth-oriented and hope to break into new markets. It also provides your company with instant access to seasoned professionals who know the best way to sell your products and services to your customers. By hiring an outsourced sales team, you can ensure that a better relationship with your customers, more revenue, and a wider horizon for your business to explore.

CrewBloom is a call center agency in the Philippines offering appointment setting services and business outsourcing services. We connect top-tier affordable professionals from companies of all sizes with premium remote sales and support roles to help your business grow. Our extensive screening process connects only the top 2 percent with clients, ensuring we provide only the cream of the crop solutions. Contact us today for a quote!

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