Hire Offshore Customer Support Specialists Now
Onboard the expert customer support specialists and gain customer satisfaction & true engagement. Onboard your remote support specialist in 48- 72 hours.
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Be open to your customers 24/7 with efficient customer support specialists.
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Ensure the best help for your valuable customers whenever they need it.
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Design prompt customer service & create a good impression of your business.
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With CrewBloom, hire industry-best support talent only for $12/hour.
Send your staffing requirements, and we will be in touch with lightning speed.
Hire virtual customer support specialists who are expert enough to get familiar with your company inside and out and speak with a neutral accent and are highly familiar with western culture. Remote customer support specialists will handle your client’s all incoming requests.
Businesses hire offshore customer support specialists with us to perform a variety of tasks. We source expert individuals who are ready to handle initial inquiries about your products or services, manage all types of client transactions, order processing, and so on.
Our talent-sourcing process is fast and efficient. We prefer to work with only the top 2% of the matched candidates. We are ready with a huge virtual staff database. Once you share your candidate requirements and goals, we will search, screen, and shortlist the best virtual customer support specialists for you. After that, you can select the best of the best candidates from our shortlist.
Popular roles of offshore customer support specialists:
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Handling all types of initial inquiries about your products and services.
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Managing your client transactions, profiles, and accounts.
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Managing helpdesk calls, live chat support, and dispatch calls.
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Maintaining CRM and other databases.
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Generating invoices and processing payments
Hire Strategic Remote Support Staff at CrewBloom
Quick service with expertise and professionalism
Our team is efficient and effective to match you with the right talent to meet your staffing requirements. You'll have direct control on whom you want to hire. We will just make it easier for you to find the right talent for your business.
Wide Talent Pool of Customer Support Professionals
Without a customer support system, your clients will be in total disarray! CrewBloom has a wide talent pool highly competent customer professionals that never fails to bring customer support and improve experience.
Excellent professional talent management with strong networks and wide reach
CrewBloom has a professional talent management system. It is an online platform with strong networks to build a successful talent-rich business. It is an online platform with an extensive network of offshore talent; it will help you to hire remote staff - while we handle payroll and HR. We are completely compliant, and you'll save 70% in staffing or hiring costs.
A remote team that will complement your onshore staff
Your remote customer support staff will work as an extension of your business. Your remote team will complement the dynamics of your onshore team to bring the best experience for your customers and clients. Since you have direct control over their training, you can ensure consistency in how your offshore team handles messaging and tone in supporting your customers.
Let's get to know the popular responsibilities of
a customer support specialist
CrewBloom is a wonderful platform that may serve you the best. It is nothing but a bridge between a vast pool of global professionals.
There are some crucial responsibilities that a customer support specialist must know and follow as well. Let’s get to know what those are!
- Propose potential products or services.
- React to customer service and provide them with beneficial solutions.
- Collect the necessary data about customers and assess their needs carefully.
- Train the less experienced personnel on how to increase client happiness.
- Create enduring and reliable connections with your customers.
- Look for fresh business chances in the market still growing and producing prosperous businesses.
Why Are We Different & Better?
Startups and Fortune 500 firms can easily hire offshore customer support specialists with us.
Compared to conventional recruiting methods, our strategic virtual recruitment services cut corporate expenditures by as much as 70% annually.
We effectively collaborate with rapidly expanding businesses and link them to carefully screened candidates in our pipeline. We assist our clients in being fully compliant when recruiting remote staff members, managing payroll, and managing day-to-day workforce management.
Our offshore customer support team acts as a bridge between a vast pool of global talent and businesses seeking qualified offshore support. It’s incredibly easy to use all our services. We select only the top 2% of the best talent for our clients and let them enjoy superior work.
We don’t demand that our customer’s long-term contracts bind them. We only need two weeks’ notice if you decide to terminate the partnership
How can CrewBloom help you with?
Wondering how this platform may help you? Here are some aspects CrewBloom can help you with;
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Transparency and flexibility
Our team takes all the projects with complete transparency. Our team has successfully introduced flexibility to align working hours with company business hours without sacrificing job quality. As a skilled team, we can dynamically manage the project’s development cycle, budget, and work of each offshore team member.
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Continuous customer support
By removing friction from consumer interactions, we increase the confidence and trust of the customers. The customer support of CrewBloom is available all day to resolve any kind of query of the customers. The availability and problem-solving problem-solving skills of the customer support team members also increase customer loyalty and trust.
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No need for a contract
Our team does not demand any kind of customer contract that binds them. The requirements are short and simple. There is a requirement for a notice for two weeks to end the partnership, and that’s all. No further formalities are needed.
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Minimum cost
Our team will perform for you and respond to all your queries at a minimum cost. You can afford it easily! We will solve all your requirements at the minimum cost that you can ever imagine.
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Client success team
Before you are sent applicants, your client success manager will contact you to introduce yourself. They will serve as your “go-to” contact person for the duration of the collaboration.
How to Get Started with CrewBloom?
Start hiring now and let’s scale your business to the moon!
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Discovery Call
We'll outline our model as well as the project, scope of work, goals, reports, active hours, and all other responsibilities.
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Agreement + Initial Invoice
We collect payments through credit card and ACH.
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Candidate Introductions
Next, you'll be sent pre-vetted, hand-selected candidate profiles.
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Candidate Selection
You will select who you want to invite to join training.
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Training
You will provide the training because you know the specifics of your business and operations better than we do.