Hire Remote Account Representatives
Get remote account representatives for $10/hour - Reduce staffing cost by 70% and go live in 48 to 72 hours.
Send your staffing requirements, and we will be in touch with lightning speed.
Account representatives are professionals who typically work on teams that develop client relationships. By establishing new client ties or sustaining current ones, they increase sales. At each level of development, they collaborate with clients as necessary.
AEs ensures that they take ownership and assist the customer in having the seamless and ideal experience they are entitled to, regardless of whether it is a billing problem, a glitch in your product, or any other issue. To guarantee that prompt action is done to resolve a specific issue, the account representatives also collaborate closely with teams from various departments.
Why Should You Hire Remote Account Representatives?
Let’s go deeper into the duties and goals of a CSR or Service Representatives.
Keep in touch with the customer issues
Account representatives are responsible for taking ownership of the customer's issue and serving as the single point of contact for any questions regarding the troubleshooting process, the anticipated time of resolution, and updates on the status of the work in progress.
Investigate issues and see them through to completion
An account representative must put the customer's needs first and go above and beyond to ensure they have the finest experience. Once a support ticket is given to them, they must look into every avenue to resolve the issue and act fast.
Send unsolved issues to the relevant internal teams for escalation
There are frequently problems in customer care that require a high level of technical expertise or go beyond what a service representative can handle immediately. In these situations, the account representative must ensure that the issue is reported to the appropriate internal teams, who must take the necessary steps to remedy it.
Gather timely and accurate consumer feedback
An account representative's job description goes beyond merely solving a customer's problem. Additionally, they must follow up with the customer to see if the solution was successful and record any recommendations they may have for improving customer experience.
What are the Qualities of a Good Account Representative?
Account representatives need to think quickly on their feet, excel at engaging consumers in productive discussion, demonstrate mastery of the product or service, and have a positive mindset despite unfavorable customer interactions. These are some of the abilities that each account representative on your team has.
Why Choose CrewBloom?
CrewBloom empowers startups and Fortune 500 companies to scale with the talent they need.
Full Recruitment
We take care of the entire hiring process, from finding candidates to welcoming them to your team.
Handpicked-Talent
We deliver handpicked, pre-vetted candidates tailored to your needs and you get to select the best remote staff you wish to work with.
Fast-Track to Training
We take care of the entire hiring process, from finding candidates to welcoming them to your team.
Client Success Team
Your client success manager will reach out with an introduction before you’re sent candidates. They will be your ‘go-to’ point of contact throughout the partnership.
Rooted in compliance
We manage all compliance and HR details, ensuring your talent blooms no matter where they’re based.
No Strings Attached
We believe in organic growth, not binding contracts. No long-term commitments—if you need to pivot, we only ask for two weeks’ notice.
How to Get Started with CrewBloom?
Start hiring now and let’s scale your business to the moon!
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Discovery Call
We'll outline our model as well as the project, scope of work, goals, reports, active hours, and all other responsibilities.
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Agreement + Initial Invoice
We collect payments through credit card and ACH.
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Candidate Introductions
Next, you'll be sent pre-vetted, hand-selected candidate profiles.
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Candidate Selection
You will select who you want to invite to join training.
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Training
You will provide the training because you know the specifics of your business and operations better than we do.
Start Building your Dream Team
- We match you with your dream remote staff within 72 hours.
- Your remote staff manages your sales tasks.
- We will bill you just $13/hour for the hours worked every other week.
