Hire Premium Sales & Support Global Team | CrewBloom


March 23, 2022 2022-10-20 19:03

Client FAQs

What is CrewBloom?
CrewBloom is a remote staffing company connecting the top 2% of global sales and support professionals with growing companies.
How long does it take to hire someone?
It can be as quick as two days or as long as two weeks. It depends on how responsive your team is and how specific the role requirements are.
What’s an Independent Contractor?
An independent contractor is a self-employed professional. Unlike employees where taxes and benefits are taken care of by their employer, independent contractors take care of that by themselves. In exchange, they have the flexibility and ability to take on multiple projects so long as this does not impact their productivity, and doesn’t have a conflict of interest with their active projects.
Are CrewBloomers Independent Contractors?
Yes, their specific classification is FW8-BEN. CrewBloom takes ownership of all documentation, classification, and filing with the US Department of Labor as well as the Internal Revenue Service. These documents are available to our clients upon request.
What benefits do you provide?
CrewBloom and our clients are not responsible for providing benefits to our independent contractors. We do, however, encourage performance incentives depending on the independent contractor’s performance.
How long does it take to apply?
The application process takes between two to three business days.
How long does it take for me to get a project?
It can take a week or up to four weeks. Our clients are empowered to handpick whom they want to join their teams which makes standardizing this timeframe challenging. Hence, our contractors are given tips for creating an engaging candidate profile that will catch our client’s eyes.
When will we receive invoices?
Invoices are sent biweekly on Mondays.
What is the deadline for each invoice sent?
We require payment within four business days.
What happens if we don’t pay the invoice on time?
  1. RevOps will send a friendly reminder out on Friday before the invoices become overdue.
  2. On the following Monday, the invoice becomes ‘overdue’ and we’ll begin sending email reminders and your Client Success Manager will begin to follow up on payment.
  3. If payment is not received by the end of that week, your team will not log in the following Monday and your project will be ‘paused’ until you submit payment. We will also start matching your team with other projects which puts you at risk of not being able to re-engage them on your project.
What Holidays do the independent contractors follow? And can we dictate which holidays they will be working and which they will be off?

We follow the standard US Federal holidays listed below. If there are additional holidays your company recognizes, we’re happy to observe those as well. If you require your team to log in during the holidays below, your Client Success Manager will navigate this request.

List of CrewBloom holidays:

  • New Year’s Day
  • Memorial Day
  • Juneteenth
  • Independence Day
  • Labor Day
  • Thanksgiving
  • Christmas
Are we able to implement performance-based incentives?

Yes, we encourage you to set forth performance-based incentives in addition to hourly rates. There are no deductions taken from rate increases, performance-based bonus’ or end of year bonus’, 100% of this investment goes directly to your team. This can be discussed in more detail on the kick-off call with your Client Success Manager.

Is my team able to work flexible hours?
Yes, our contractors are able to work whatever hours are best for your business. We will take this into consideration before sharing candidate profiles. Keep in mind that our Client Success Team works 9 am – 6 pm EST, Mon-Fri.

Applicant FAQs

How to apply?
Once you have selected the role that best fits your skill set, start uploading your resume and answer the pre-qualification questions on the application form.
When is the application deadline?
Our job openings do not have deadlines since we review applications as they come in and close job openings as soon as it’s filled. However, it’s ideal to complete your application immediately so that you can be endorsed to projects as soon as possible.
I’ve applied, when will I hear from you?
We receive an influx of applications on a daily basis and you would usually hear from our Recruitment team within three business days.
How do interviews work?
Interviews are conducted via GoogleMeet. It will be a video interview, so dress appropriately and make sure your webcam is working.
Do you offer part-time projects?
No, we don’t offer part-time projects.
Can I ask for another interview block if I miss mine?
Applicants can request to reschedule their interview, however it’s only allowed once and only for approved reasons. “No-call, no-show” applicants will not be considered.
What do you mean when you say project?
We refer to ‘roles’ as ‘projects.’ For example, your project assignment is working as a Sales Development Representative for ABC Company.
Do you pay by the hour or monthly?
Our contractors are paid hourly and we submit payment for your active hours bi-weekly.
How long will it take for me to be matched with a client?
It can take anywhere from one to four weeks for you to be matched with a project. Your endorsement will also depend on how fast you can complete your profile and what is in our pipeline.
Are all projects remote?
Yes, all projects at CrewBloom are remote.
What are the working hours?
Most of our clients are based in the US and follow US working hours.
Will there be any perks and benefits from the company?
You will be hired as an independent contractor and will not be eligible for any benefits in order to ensure compliance. However, some projects offer performance-based bonus’ in addition, CrewBloom will set forth performance spiff incentives and recognize your work anniversaries.
Do you have a physical location?
Yes, we’re headquartered in New York City.