scaleMatters

Scaled Their Team in 2 Weeks

50% Decrease in Operational Expenses

70% Reduction in Labor Costs

Overview

scaleMatters is a data-first business intelligence company that enables CEOs and revenue leaders to understand the end-to-end cost-effectiveness of their customer acquisition strategies while empowering organizations to spend sales and marketing dollars more efficiently.

Challenges

JT Seelman, Head of Conversation Analytics at scaleMatters, shared that before partnering with CrewBloom, they faced significant operational challenges that required a lot of manual hours logged. They needed experienced quality analysts to fill in performance gaps. Solving this problem would empower prospects and clients to visualize opportunities resulting in more profitable sales transactions. JT was tasked with reducing their operational challenges and partnered with CrewBloom to help him solve the problem.

Solution

scaleMatters partnered with CrewBloom to help build a team of experienced quality analysts. They needed contractors with an extensive understanding of prescriptive analytics, capable of converting data into value to be communicated to clients and prospects.

Results

The team leveraged their experience in business intelligence technology that helped boost their performance, lessen the costs, and enhance operations for the client. The team created a seamless process that helped identify sales opportunities that impressed the client. CrewBloom’s ability to find talent and how we have lessened their expenses and helped them realize that a long-term partnership with CrewBloom is the only way to go.

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