C R E W B L O O M
  • Qualities You Should Look For in An Excellent Virtual Assistant

    Qualities You Should Look For in An Excellent Virtual Assistant In the day and age of remote work, everyone’s daily work tasks are mostly fulfilled digitally. We send emails every day, schedule Zoom meetings and conference calls, attend events, and manage travels—all from the base of our home office! As convenient as that sounds, working...Read More

  • India vs. the Philippines: Which Outsourcing Destination is the Best in Asia?

    India vs. the Philippines: Which Outsourcing Destination is the Best in Asia? For decades, Asia has always been the destination for outsourced jobs due to its cost-effectiveness, skilled workforce, and having a good grasp of the English language. But among all the Asian countries, two nations stand at the top and go toe to toe...Read More

  • Why You Should Outsource Your BPO Needs to the Philippines

    Why You Should Outsource Your BPO Needs to the Philippines Staffing needs have become a complex issue ever since COVID-19 hit the world. Many firms had to shut down indefinitely or close down altogether due to the financial loss of halting operations for months. However, that doesn’t mean that all aspects of a business can...Read More

  • All About B2B Appointment Setting: Why It Is Crucial For Your Sales Strategy

    All About B2B Appointment Setting: Why It Is Crucial For Your Sales Strategy Salespeople are often regarded with wonder due to the energy, charisma, and patience their job requires. Coupled with ambition and motivation, they are powerful professionals who can transform a business by charming as many prospects as possible and turning them into customers....Read More

  • A Guide to Outsourcing Professionals to Help Your Business Grow

    A Guide to Outsourcing Professionals to Help Your Business Grow When running a start-up business, you’re likely to stick to a small team of employees during your first year. As much as possible, you want to avoid racking up unnecessary costs until you know you’re capable of handling it! However, depending on how many clients...Read More

  • What to Include In a Call Center Outsourcing Contract: A Guide

    What to Include In a Call Center Outsourcing Contract: A Guide Opting for outsourced call center services or moving towards a remote call center setup can help your business manage tedious processes better, like dealing with customer complaints and making cold calls for B2B marketing. However, since you are likely working with professionals from another...Read More

  • What Should Companies Brace for in 2021? 5 Trends to Expect

    What Should Companies Brace for in 2021? 5 Trends to Expect Unpreparedness became the bane of many businesses in the past year. After surviving the long months of a COVID-19-stricken economy, business owners are now more vigilant in incorporating market trends. It’s a necessity they need to reinforce if they want their company to stay...Read More

  • Our 2021 Guide for Monitoring Productivity for Remote Workers

    Our 2021 Guide for Monitoring Productivity for Remote Workers Millions of people around the world suddenly knew what it was like to spend their entire days working remotely at their own homes because of the COVID-19 pandemic. While remote working jobs have been around for quite some time, it has never been implemented at this...Read More

  • Our Guide to Outsourcing a Sales Development Agency

    Our Guide to Outsourcing a Sales Development Agency To generate consistent revenue for your business, you need to bring a constant stream of warm leads to take through your sales funnel. Lead generation can be incredibly tedious, which takes a tremendous amount of time and effort every day. This is why a cost-effective way to...Read More

  • Different Ways to Digitize Your Sales Process and Improve Productivity

    Different Ways to Digitize Your Sales Process and Improve Productivity Advancements in technology continue to revolutionize different industries, and in business, the digital shift comes with a tidal wave of improvements in every company’s operations. These tools make it possible to remove inefficiencies and create a streamlined workflow, giving start-ups to corporations alike an edge....Read More

  • A Startup Owner’s Guide To Outsourcing

    A Startup Owner’s Guide To Outsourcing Outsourcing has long been a part of multinational company operations, but today’s modern world says otherwise. It’s an investment now accessible to many businesses, including smaller corporations, businesses, and of course, startups. Doing so allows you to save a significant amount of time and money, both of which are...Read More

  • Outsourcing vs Offshoring: Know More About Them Here

    Outsourcing vs Offshoring: Know More About Them Here The IT market is growing globally, which triggers a higher demand for software engineers. Due to this demand, many businesses seek external parties, which makes outsourcing and offshoring buzzwords today. A lot of people use these terms interchangeably. However, they’re not the same. For one, offshoring specifies...Read More

  • Crucial Outsourcing Statistics for All Your Staffing Decisions

    Crucial Outsourcing Statistics for All Your Staffing Decisions Businesses and corporations worldwide have been outsourcing staffing for over 30 years. Today, outsourcing is an integral part of business management, with its market size amounting to over $90 billion in 2019. Outsourcing business functions to an overseas workforce lowers overhead costs, provides greater focus while receiving...Read More

  • Why You Should Outsource Customer Service to the Philippines

    Why You Should Outsource Customer Service to the Philippines In the internet age, customer service is vital to a company’s success. Businesses know the impact of social media on their brands—one bad review or viral post is enough to affect a business’ profitability. Companies also know that customers have a wealth of choices today; one...Read More

  • Why Live Chat Is Important for Customer Service

    Why Live Chat Is Important for Customer Service If you ask customers about how they want to communicate with your customer support team, you’re likely to be told that they prefer live chat over other channels. It’s because compared to phone support, email, or social media correspondence, live chats are considerably faster and more efficient....Read More

  • How to Effectively Handle A Virtual Team

    How to Effectively Handle A Virtual Team Thanks to the digital era, we’re now living and thriving in an interconnected world. A device can help you speak to people halfway across the world, get work done, and engage in new activities all without leaving the comfort of your own. Everything can be done with mere...Read More

  • How Outsourcing Telemarketing Services can Increase Company Revenue

    How Outsourcing Telemarketing Services can Increase Company Revenue Telemarketing is one of the most effective and aggressive ways of increasing sales. Making pitches and selling items through the phone or email isn’t always the easiest thing to do. Good telemarketers know how to handle customers to get direct sales, so their services or salaries for...Read More

  • 7 Essential Tips to Set Virtual Appointments Efficiently

    7 Essential Tips to Set Virtual Appointments Efficiently The global pandemic has made it challenging to schedule physical appointments. Today, meetings are done digitally, but how can you adjust to this? Some business owners are reluctant to virtual appointment settings because they feel like they’re less sincere and genuine. However, if you think about it...Read More

  • A Guide to Predictive Lead Scoring: Improving Appointment Setting

    A Guide to Predictive Lead Scoring: Improving Appointment Setting Gone are the days when individuals and business owners had to formulate a guess each time they needed to decide on something important that could make or break their situation. Thanks to the advancements in business processes, it’s now possible to stay ahead of the issues...Read More

  • How to Successfully Reach Your New Sales Goals – Our Guide

    How to Successfully Reach Your New Sales Goals – Our Guide It’s not uncommon for some businesses to reach a plateau in terms of their sales figures. This usually happens to establishments complacent with their current standing of having enough revenue to go beyond overhead costs with minimal savings. Although there’s nothing wrong with enjoying...Read More

  • Business Aspects You Need to Start Outsourcing

    Business Aspects You Need to Start Outsourcing The business world is rapidly changing and in a perfect arena, every entrepreneur will be given the chance to grow towards success, in a sustainable path that will guarantee them long-term relevance. Reality check: it’s not a perfect world, and the business world is a tough game of...Read More

  • Should You Consider Manual Data Entry? Here’s Why You Should

    Should You Consider Manual Data Entry? Here’s Why You Should If you run a business and decide you can do the data entry by yourself because it seems pretty straightforward, then there’s a huge possibility you’re going to regret this. Data entry errors can cause a lot of inconveniences, which is why it’s essential to...Read More

  • Growing Your E-Commerce Business with Outsourced Customer Service

    Growing Your E-Commerce Business with Outsourced Customer Service In 2020, we witnessed the impossible and unimaginable—a hypothetical situation only discussed on National Geographic shows—the world had stopped. The globe may have continued spinning on its axis and revolving around the sun, but life on Earth was seemingly put on hold, as establishments closed down and...Read More

  • Eliminating Cultural Gaps In The Outsourcing World

    Eliminating Cultural Gaps In The Outsourcing World Offshore outsourcing has become a necessity in the modern world, thanks to the convenience and cost-effectiveness it provides. It stands at the foundation of the most successful companies today, helping with day-to-day operations. The power of offshore outsourcing is undeniable, but the people behind these teams need to...Read More

  • Overcoming Cultural Barriers To Ensure Offshoring Success—Part 1

    Overcoming Cultural Barriers To Ensure Offshoring Success—Part 1 Offshoring isn’t a new concept, but it’s certainly one of the most important practices used in the modern world. There’s a reason why organizations all over the world choose to invest in it—it works. But more than that, however, many understand that outsourcing is the best way...Read More

  • 5 Tips for Improving the Quality of Your Appointment Setting

    5 Tips for Improving the Quality of Your Appointment Setting​ Taking care of the logistics of ensuring everyone involved in a deal shows up is notoriously tricky. While appointment setting may seem simple, it is one of the most complicated components of closing a deal. Sometimes, people who agree to show up never arrive, or...Read More

  • Getting Your Appointment Setting Calls Right: Tips To Know—Part 2

    Getting Your Appointment Setting Calls | Right Tips to Know – Part 2 The business of selling, regardless of industry, entails hard work and dedication. Showcasing a product or service in the best possible way does not always guarantee success, which is why it’s important to enlist the help of professionals, such as salespeople. They...Read More

  • Getting Your Appointment Setting Calls Right: Tips To Know—Part 1

    Getting Your Appointment Setting Calls | Right Tips to Know – Part 1 In a world running on endless changes and discoveries, businesses who wish to make it big need to invest well—and not just in terms of resources. In the B2B business world, the greatest treasure an entrepreneur can have is the ability to...Read More

  • A Comprehensive Guide To B2B Appointment Setting

    A Comprehensive Guide To B2B Appointment Setting When it comes to navigating through the business-to-business world, it’s paramount that people at the frontlines, particularly the salespeople, be highly motivated and systematic. They need to be able to reach their goals in various ways, finding new ways to tackle the sales process. In a highly competitive...Read More

  • 4 Signs That You Need a Sales Appointment Setting Service

    The Value Of Appointment Setting and Why You Should Outsource It Running a business is often an exciting endeavor, yet it does come with its own set of challenges. When you first started, you may have seen a sharp increase in growth and profit. But over time, if you’ve noticed that your business has begun...Read More

  • The Value Of Appointment Setting and Why You Should Outsource It

    The Value Of Appointment Setting and Why You Should Outsource It Money fuels success, and this concept is one that heavily applies to businesses aiming to get to the top of their industry. For your operations to run effectively, you will need sufficient funds to support your needs and goals. But how exactly do you...Read More

  • Appointment Setting: 3 Benefits for B2B Software Companies

    Appointment Setting: 3 Benefits for B2B Software Companies Most, if not all, businesses have some form of appointments that are constantly being made for various reasons. It can be a salesperson meeting up with a customer to secure a lead, or staff members setting a schedule for their next meeting. As such, most, if not...Read More

  • Utilizing Customer Engagement: Appointment Setting Guide

    Utilizing Customer Engagement: Appointment Setting Guide A memorable first impression can be the make or break moment when a company converts a prospective customer. Consumers have almost limitless options to choose from no matter what product or service they’re looking for in today’s competitive economy. This is why business owners invest in compelling marketing campaigns...Read More

  • 5 Advantages of Outsourcing Your Sales Team

    Inside Sales Representatives: A US Business’s Guide Putting together a sales team for your company is necessary for increasing your revenue and expanding your client base, as they know how to fulfill the important duty of convincing high-quality leads to purchase your products or services. Although it may seem like one of the most intimate...Read More

  • Inside Sales Representatives: A US Business’s Guide

    Inside Sales Representatives: A US Business’s Guide With the modern business landscape evolving at unprecedented rates, and business structures and workflows being more detailed than ever before, it’s difficult not to notice the surge of new professionals and titles entering the market. Over the years, titles such as “happiness officer,” “e-commerce platform manager,” and “internet...Read More

  • Call Center Outsourcing Made Easy: What to Know

    Call Center Outsourcing Made Easy: What to Know They said you couldn’t do it, and others tried to hold you back—but you’ve finally helped your business achieve the level of growth and success that you’ve always dreamed of. With your profit figures at increasing highs and more opportunities for sales coming in left and right,...Read More

  • Live Chat: Its Benefits and Importance to Your Business

    Live Chat: Its Benefits and Importance to Your Business Running your business involves making sure you meet your customers’ demands. It means you have to keep your lines of communication open at all times. You may already have email, phone, and even social media support to address your target audience’s needs, but these methods may...Read More

  • The Women of CrewBloom

    The Women of CrewBloom One of the first things you notice about CrewBloom is that it has a board of women at the helm. In an era where women are mostly side-lined to administrative leadership roles and not C-suite positions, CrewBloom comes as a breath of fresh air, joining the small list of women-owned and...Read More

  • What Entrepreneurs Must Know About B2B Appointment Setting

    What Entrepreneurs Must Know About B2B Appointment Setting When working in a complex niche, it may not be enough to rely on indirect promotional strategies to reach prospective clients. You may even miss out on sales opportunities that are needed by bigger players, leading to more profitable, nurtured relationships. That’s why you have to look...Read More

  • Why Your SaaS Company Needs a Customer Success Manager

    Why Your SaaS Company Needs a Customer Success Manager The success of your SaaS company depends on your relationship with all of your customers. If you prioritize your customer’s needs and your employees can create long-lasting relationships with them, your business will be able to remain consistent and successful in the long-term. Traditionally, many companies...Read More

  • Outsourcing Project Management: Should Your Business Do It

    Outsourcing Project Management: Should Your Business Do It Many businesses rely on their HR department to go through hundreds of applications and potential employees. But what many business leaders are forgetting is that your HR team has other important tasks on their plate to keep your business running efficiently. Some of these are to ensure...Read More

  • The Practical Pros And Cons of Outsourcing Data Entry Clerks

    The Practical Pros And Cons of Outsourcing Data Entry Clerks Business managers can have their hands full with data and administration work at times. Inputting reports, profiling different contacts, and troubleshooting and editing data—these can be bearable on some days, but they can also interfere with their usual duties of leading the company hands-on to...Read More

  • How to Select the Right Outsourcing Company With This Checklist

    How to Select the Right Outsourcing Company With This Checklist Knowing you have to outsource a skill to allow your business to scale is very different from actually doing it when the time comes. You may realize that fully letting go of these necessary skills is more difficult than you previously thought. This is a...Read More

  • Uncovering The Truth Behind Myths About Virtual Assistants

    Uncovering The Truth Behind Myths About Virtual Assistants Virtual assistants are a great addition to your team. They can get tasks done with little to no supervision and make sure the business stays profitable even amidst these uncertain times. This is why hiring virtual assistants will be one of the best business decisions a business...Read More

  • 7 Reasons Outsourcing Telemarketing Is Best for Your Business

    7 Reasons Outsourcing Telemarketing Is Best for Your Business Do you remember those days when people were more independent and tried to do everything that they needed without depending on anybody else to do their jobs? Well, those days are long gone. Today, it seems like for every task that you need to do, no...Read More

  • Outsourced Telemarketing: When to Consider It & What to Do

    Outsourced Telemarketing: When to Consider It & What to Do Telemarketing is a vital campaign for any growing business today. For the uninitiated, this campaign is a direct form of marketing, where a salesperson persuades prospective consumers to patronize your business. In short, a telemarketer will contact potential customers and ask them to buy your...Read More

  • The Skills a Virtual Personal Assistant Can Provide Your Online Brand

    The Skills a Virtual Personal Assistant Can Provide Your Online Brand Today’s world is characterized by virtual interactions, thanks to all the technological developments that allow people to work online. Many teams are now operating in online environments, with fewer people working regular office jobs than ever. This scenario has also led to the rise...Read More

  • Why You Should Hire a VA for Your Blog

    Why You Should Hire a VA for Your Blog Building a blog is a necessary aspect of increasing your brand awareness online. It allows you to display your mastery of skill and knowledge in your particular industry. Additionally, it also helps search engine web crawlers to index your site for greater visibility on search queries....Read More

  • 14 Tasks for Virtual Assistants To Help Manage an Online Business – Part 2

    14 Tasks for Virtual Assistants To Help Manage an Online Business – Part 2 Online stores are a great way to explore your passion and reach your target market worldwide. Instead of entertaining customers at a brick-and-mortar store, you can have people from different continents showing interest in your brand and take advantage of speedy...Read More

  • 14 Tasks for Virtual Assistants To Help Manage an Online Business – Part 1

    14 Tasks for Virtual Assistants To Help Manage an Online Business – Part 1 Managing an online store is challenging for most business owners, given the sheer scope of responsibilities involved. Apart from ensuring your products’ quality, you’ll also have to make sure your website is attractive and features intuitive navigation, your products get to...Read More

  • 10 Reasons Why You Should Hire Remote Call Center Agents

    10 Reasons Why You Should Hire Remote Call Center Agents Customer service is one of the most important aspects of your business and something that can set you apart from your competition. It lets you raise your brand awareness and boost your sales. Although it helps you meet your business goals, it can involve the...Read More

  • Building An Outbound Marketing Team For Success: Our Guide

    Building An Outbound Marketing Team For Success: Our Guide In recent years, the need for top-quality outbound sales strategies has become far greater than ever, thanks to the fact that digital marketing and social media have made it much easier to advertise and sell. In the previous years, traditional methods were the norm, and manual,...Read More

  • Tasks You Can Affordably Outsource to Virtual Assistant Services

    Tasks You Can Affordably Outsource to Virtual Assistant Services Virtual assistants may be hired to help small and startup businesses achieve liftoff. Business owners have a lot of responsibilities that take up a big chunk of their time and energy. It may be exciting to do all these tasks for your business at first. However,...Read More

  • Elevate Your LinkedIn With a Virtual Assistant

    Elevate Your LinkedIn With a Virtual Assistant Many people treat LinkedIn like any other social media channel, except with the added benefit of networking professionally and finding jobs. While it definitely allows professionals to have a greater degree of freedom to express themselves, posting a picture of your fancy latte as you wait for a...Read More

  • Why It Pays to Hire a Virtual Assistant in 2021 – Our Guide

    There’s no denying how the business landscape has significantly changed over the past years. What used to be performed in an office setting in an eight-to-five shift can now be accomplished in a remote location with a flexible schedule.    Today, we’ve seen a growing number of freelancers, contract workers, and remote employees working for...Read More

  • The Truths and Misconceptions of Outsourcing Services

    In recent years, outsourcing has continued to rise in popularity for businesses across all industries all over the world. It involves hiring personnel from outsourced companies to perform specialist services that may have been handled in-house by the company’s own staff.    Often, US companies will look for service providers from overseas due to their...Read More

  • Debunking 5 Common Myths about Outsourcing Services

    As familiar as most people are about outsourcing, many do not know what it is or have various misconceptions about it. Seeing that a wide range of the public may have already misjudged it because of what they’ve heard from others, sadly, these myths are what’s giving outsourcing a poor reputation.   If you wonder whether...Read More

  • Our Ultimate Guide to Hiring Outsourced Sales Professionals

    When you outsource sales professionals, you take advantage of various untapped opportunities in your industry by incorporating additional sales professionals into your team. Working with outsourced sales experts and forward-thinkers, you’ll be able to utilize sales trends, and that will help transform your marketing efforts. With that, you’re allowing your company to drive revenue to...Read More

  • How Costly Is Attrition?

    One of the signs of a successful organization is if it can hire top talent and retain it. Many large companies have an incredible reputation, which often means that employees are more interested in staying with the company for a long time. It can be much more expensive to replace and train an employee, and...Read More

  • 15 Reasons Why You Need To Outsource Remote Staff Through an Agency

    With the recent influx of remote workers in the job market, many companies are considering hiring remote staff. And why wouldn’t they? You get to hire highly skilled staff from around the globe, and with varying living costs this means exceptional talent at a lower cost. Done right, remote teams can elevate your company to profit...Read More

  • 5 Types of Remote Workers & How To Better Manage Them

    The number of remote workers has increased by 44 percent in the last five years. As a result of these changes, the layout of how offices work has shifted. Remote workers serve as a catalyst even if you aren’t running a fully remote team. So, the question is, how do you manage remote workers? There is no single answer. You’ll meet...Read More

  • CrewBloom is Changing the Call Center Industry Through a 100% Remote-Based Workforce

    “Gone are the days where outsourcing was merely about hiring call centers and having their professionals complete outbound calls,” said Brianna Carney, Co-Founder of CrewBloom. “We’re only acquiring the top 2% professionals in the call center industry. It’s what uniquely defines our remote working model.”Read More

  • The Real Cost of Attrition: How Employee Attrition is Silently Bleeding Businesses Dry

    Business owners are always finding ways to curb unnecessary and costly expenses, but employee attrition still remains to be one of the most costly expenses to business owners. Employee attrition is the rate of employee turnover at an organization at a specific period of time. Attrition happens due to several factors, mostly triggered by concerns...Read More

  • The Rise of Remote Work: Why More Businesses And Professionals Are Leaving The Office

    Remote work, against the old-time conventional physical office set-up, is fast becoming the new rave. Remote working is simply a work style which allows professionals to work outside the confines of a physical office environment. Instead, remote BPO professionals have the autonomy to work anywhere, commonly in the comfort of their home. Current technological advancements like virtual...Read More

  • CrewBloom Reinvents the Outsourcing Industry

    With the BPO industry booming within the last few decades and introducing new kinds of technology in the workplace, the businesses and the working environment are bound to change for the better. Outsourcing used to be all about call centers where businesses hire agents to take their calls for them regardless of location. Most of...Read More

  • Remote Job Search Made Easier With These Tips from CrewBloom

    US-based outsourcing company, CrewBloom, services businesses and entrepreneurs of different industries by providing top-tier Filipino professionals to join their sales and customer service teams. After interviewing thousands of applicants who wanted to start working remotely but have no idea where to start looking, they created these tips to help call center professionals jumpstart their home-based career. With the work-from-home model...Read More

  • Why the Philippines is the world’s outsourcing hotspot

    For decades, small, medium and large businesses have relied on outsourcing to scale their teams, cut operational costs, expand their global footprint, and leverage a global knowledge base over their competitors. Among other countries considered as Business Process Outsourcing (BPO) hub, Philippines stands out. Numerous companies are shifting their operations to the country and the number of...Read More

  • The Extinction of the Open Office

    Since the 1960’s, businesses around the world have been utilizing the “Office of the Future”, that is to say, an open office design. With little to no partitions between employees, large open spaces, and usually incorporating rotating seating arrangements, the open office has been a hallmark of forward thinking industries and companies. You’ve likely seen...Read More

  • Smart startups are hiring remote

    For years, startups have basically followed the traditional path to getting their business set up. Make a plan, find an office space, hire employees, and hope you start making enough to pay for everything you’ve just invested in. It is a very risky venture taking on a high overhead before you even know how best...Read More

  • How we’ve built a fun workplace for remote workers

    Fun is a word people would not think of associating with work. When working, one must channel all their energy to work and nothing else. Why do you think most companies block social media access during company hours? To a certain extent, it is true — work is work. But while cultivating a high-paced, high-productivity...Read More