Perhaps one of the biggest challenges when it comes to looking for outsourcing companies in the Philippines–and certainly a common point of detraction–is the question of cultural differences. Some of the most common differences which can have a profound effect on business relationships include societal values, personal values, communication styles, and goal perception. Addressing these… Continue reading Overcoming the Cultural Gap When Outsourcing

“Gone are the days where outsourcing was merely about hiring call centers and having their professionals complete outbound calls,” said Brianna Carney, Co-Founder of CrewBloom. “We’re only acquiring the top 2% professionals in the call center industry. It’s what uniquely defines our remote working model.”

Business owners are always finding ways to curb unnecessary and costly expenses, but employee attrition still remains to be one of the most costly expenses to business owners. Employee attrition is the rate of employee turnover at an organization at a specific period of time. Attrition happens due to several factors, mostly triggered by concerns… Continue reading The Real Cost of Attrition: How Employee Attrition is Silently Bleeding Businesses Dry

Remote work, against the old-time conventional physical office set-up, is fast becoming the new rave. Remote working is simply a work style which allows professionals to work outside the confines of a physical office environment. Instead, remote BPO professionals have the autonomy to work anywhere, commonly in the comfort of their home. Current technological advancements like virtual… Continue reading The Rise of Remote Work: Why More Businesses And Professionals Are Leaving The Office

With the BPO industry booming within the last few decades and introducing new kinds of technology in the workplace, the businesses and the working environment are bound to change for the better. Outsourcing used to be all about call centers where businesses hire agents to take their calls for them regardless of location. Most of… Continue reading CrewBloom Reinvents the Outsourcing Industry

US-based outsourcing company, CrewBloom, services businesses and entrepreneurs of different industries by providing top-tier Filipino professionals to join their sales and customer service teams. After interviewing thousands of applicants who wanted to start working remotely but have no idea where to start looking, they created these tips to help call center professionals jumpstart their home-based career. With the work-from-home model… Continue reading Remote Job Search Made Easier With These Tips from CrewBloom

The Philippines has grown into one of the largest and most popular outsourcing destinations in the world since the industry exploded a few years ago. The country has embraced the work from home solution with a bill protecting remote workers close to being passed into law. Well known for being dependable, optimistic hard workers, Filipinos… Continue reading Why Filipinos are the Best Remote Workers

For decades, small, medium and large businesses have relied on outsourcing to scale their teams, cut operational costs, expand their global footprint, and leverage a global knowledge base over their competitors. Among other countries considered as Business Process Outsourcing (BPO) hub, Philippines stands out. Numerous companies are shifting their operations to the country and the number of… Continue reading Why the Philippines is the world’s outsourcing hotspot

Since the 1960’s, businesses around the world have been utilizing the “Office of the Future”, that is to say, an open office design. With little to no partitions between employees, large open spaces, and usually incorporating rotating seating arrangements, the open office has been a hallmark of forward thinking industries and companies. You’ve likely seen… Continue reading The Extinction of the Open Office

For years, startups have basically followed the traditional path to getting their business set up. Make a plan, find an office space, hire employees, and hope you start making enough to pay for everything you’ve just invested in. It is a very risky venture taking on a high overhead before you even know how best… Continue reading Smart startups are hiring remote